Beyond Reasons

With imposing enthusiasm and exceptional expertise in the field of cooperation, influence, and conflict resolution, Dr. Daniel Shapiro, founder and director of the world-renowned Harvard International Negotiation Program and associate director of the Harvard Negotiation Project, delivered an enticing presentation on how to deal with emotions as one negotiates.

According to Dr. Shapiro, the core concerns in terms of managing emotional dimensions include appreciation, autonomy, affiliation, status, and role. For each core concern, Dr. Shapiro provided the audience with specific examples and insightful comments to help them digest the material.

The entire learning process was considerably interactive, informative, and worthwhile. At the end of this workshop, every participant was actively engaged in an exercise to put into practice the approaches for effectively managing emotions as a negotiator.

Dr. Shapiro engages each participant showing examples of real life in how emotions can be a crucial external ingredient of each negotiation and the relationship management.